FAQ

Who is using this software?

The software is suitable for every fleetsize company varying from a single track driver till large fleetsize companies, everyone will be able to exploit all the futures and innovations that the RS DigiTac offers you.

General Issues

  • Can I display, print out or download the information stored on the driver card?
    • .
  • What happens when the driver card data memory or the mass memory in vehicle unit is full?
    • .
  • Can the mass memory data in vehicle unit be downloaded?
    • .
  • How much does a Digital Tachograph cost?
    • .
  • Will there be only Digital Tachographs in the future?
    • .
  • How will roadside checks be carried out in the future?
    • .
  • Must all vehicles with traditional analogue tachograph be converted and equipped with digital ones?
    • .
  • What means VU?
    • .
  • What is the difference between a digital and an analogue tachograph ?
    • .
  • What is a digital tachograph?
    • .
  • What is a Digital Tachograph?
    • .

    Legal Requirements

  • Which rules apply in AETR countries?
    • .
  • On what legal basis is the Digital Tachograph introduced?
    • .

    Requirements for downloading the digital tachograph

  • When should I download the data?
    • .
  • How can I download the data?
    • .

    You are a driver

  • What happens when the driver card data memory or the mass memory in vehicle unit is full?
    • .
  • Can control authorities find out if I am driving with an invalid driver card?
    • .
  • What does the Digital Tachograph record?
    • .
  • What happens if my driver card is faulty, gets lost or stolen?
    • .
  • Can I have more than one driver card?
    • .
  • How do I get my driver card?
    • .
  • Who can apply for a driver card?
    • .
  • What is a Driver Card?
    • .

    You are a Road Transport company

  • How will company checks be carried out in the future?
    • .
  • Is there an obligation to archive data from Digital Tachograph?
    • .
  • Does the Vehicle Unit (VU) have to be checked regularly?
    • .
  • What does the Digital Tachograph record?
    • .
  • Do I have to fit Digital Tachographs in all vehicles so far equipped with analogue tachographs?
    • .
  • Can a company get more than one Company Card?
    • .
  • Who gets a Company Card?
    • .
  • What is a Company Card?
    • .

    RS Hardware

  • How do I download the data from the digital tachograph ?
    • .
  • How long does it take to download data from the digital tachograph with the RS Digidown ?
    • .
  • How long does it take to download data from the driver card with the RS Cardreader ?
    • .

    RS Software

  • What kind of files can I import within the RS DigiTac software ?
    • .
  • Which are the technical requirements for running the RS DigiTac software on my computer?
    • .
  • Which download keys/card readers are compatible with RS DigiTac software?
    • .
  • Is it free to upgrade the RS DigiTac software when needed?
    • .
  • Can I export data from the software?
    • .
  • How many drivers and trucks can I register with the RS DigiTac software?
    • .
  • Do I need to renew the RS DigiTac software after one year?
    • .
  • How can I install the RS DigiTac software?
    • .
  • Is RS DigiTac software easy to install? Do I need to have a lot of computer knowledge?
    • .
  • Why do I need software?
    • .
  • Who is using this software?
    • .